THE GRID BRANDPrivacy Policy
Last updated: 25 July 2026
This policy explains what personal data The Grid Brand collects, why we collect it, how we use and protect it, and the rights you have. We keep it plain on purpose.
Who we are
This website, thegridbrand.com (“the Site”), is operated by The Grid Branding Agency Ltd., RC: 7251705 (“The Grid Brand”, “we”, “us”), a branding and growth studio based in Los Angeles, California, working across the United States, United Kingdom, and Nigeria. We are the data controller for personal data collected through the Site.
For any privacy question or request, contact us at hello@thegridbrand.com.
What we collect
We only collect what you choose to give us and a small amount of technical data needed to run the Site securely.
| Data | When / why |
|---|---|
| Name, email, and (optional) phone number | When you submit our enquiry / brand-audit form, so we can respond to you. |
| Business name or website | To understand your business before we reply. |
| Your answers (services needed, what’s driving the project, annual-revenue band, timeline) | To scope your enquiry and prioritise a response. |
| Technical data (IP address, approximate country, browser type, timestamps) | Automatically, to secure the Site, prevent abuse, and rate-limit our forms. |
| Usage data (pages viewed, interactions) | Only if privacy-respecting analytics are enabled, to improve the Site. See our Cookie Policy. |
We do not knowingly collect data from anyone under 18, and we do not collect special-category data or payment-card details through this Site.
Why we can use it (legal bases)
- Your consent: when you submit the form, you ask us to contact you.
- Legitimate interests: responding to enquiries, securing the Site, and preventing fraud and abuse, balanced against your rights.
- Legal obligation: where we must keep records or comply with applicable law.
Who we share it with
We do not sell your personal data. We share it only with the service providers that help us run the Site and respond to you, each bound to protect it:
| Provider | Purpose |
|---|---|
| Vercel | Website hosting and delivery |
| Resend | Delivering enquiry notifications to our team |
| GoHighLevel | Customer-relationship management (enquiry handling), where enabled |
| Cloudflare (Turnstile) | Bot protection on our forms |
| Upstash | Rate-limiting to prevent form abuse |
| PostHog | Privacy-respecting product analytics, where enabled |
| Titan | Our business email at thegridbrand.com |
We may also disclose data if required by law, or to protect our rights, users, or the public.
International transfers
Some of our providers are based in the United States. Where personal data is transferred internationally, we rely on appropriate safeguards such as Standard Contractual Clauses or an equivalent lawful transfer mechanism.
How long we keep it
We keep enquiry data for as long as needed to respond and to maintain a reasonable record of our correspondence and client relationships, then delete or anonymise it. Technical logs are kept for a short period for security. You can ask us to delete your data sooner. See your rights below.
How we protect it
The Site is served over HTTPS. Form submissions are validated and sanitised, protected by bot-detection and rate-limiting, and enquiry details are never exposed in public page code. Access to enquiry data is limited to people who need it to respond to you.
Your rights
Depending on where you live, you may have the right to: access the data we hold about you; correct it; delete it; restrict or object to its use; receive a portable copy; and withdraw consent at any time. If you are a California resident, you have rights under the CCPA/CPRA, including the right to know, delete, and opt out of any “sale” or “sharing” of personal information (we do not sell your data). If you are in the UK or EU, these rights come from the UK GDPR / EU GDPR.
Changes to this policy
We may update this policy as our practices or the law change. The “last updated” date above always reflects the current version.
Contact
The Grid Branding Agency Ltd.
Email: hello@thegridbrand.com
3680 Wilshire Blvd, Ste P04-1883, Los Angeles, CA 90010, USA